UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
17.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.5%
Average Response Time
2.4%
Solution Rate
14.3%
Average Ratings
50%
Customer Retention Rate
37.5%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Shocking service ref 40006719968

Resolved
1/10
DERICK
DERICK filed the complaint
24 January 2024
Shocking service, I send emails and only get an auto response with no feedback, continuation done 30 Jan 2023 and to date no response, I am still waiting for funds and it's now 24 Jan 2024, with no response but auto replies, you were very quick to deduct when I worked for 11 years and now I can't even get service with a resolution, shocking service!!!??
Incident date: 24 January 2024
DERICK
DERICK rated the brand
8 February 2024

UIF has a tenancy not to respond, all the complaints I logged was never responded too, I had to call in and send many emails without feedback being given, lost words on what to say but I am shocked at the lack of service.

This complaint was considered resolved.
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