Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

9.1%

Average Response Time

3.2%

Solution Rate

9.1%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

Welfare and Social Services

1 Workmen's Compensation Fund 14.2

2 UIF - Unemployment Insurance Fund 8.3

3 CHOC Childhood cancer foundation N/A

0800 843 843
UIF Building
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
[email protected]

UIF - Unemployment Insurance Fund - Payment without receiving documents

Tebogo motebejana filed the complaint

14 February 2023

Death claim of my late mom she left a note that shows when she passed away every1 child of her should get certain percentage equal shares soo uif decided to sideline me saying my documents they haven't received but when I ask my sister and brother said they've submitted all 3documents soo my question is why uif pay without receiving all 3properdocuments cause they said I should tell my sister and brother to pay me from their account.soo I left confused I need help on this matter.

This complaint has a private attachment.

Incident date: 14 February 2023

This complaint has been considered as not resolved.

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