Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

10%

Average Response Time

0%

Solution Rate

10%

Average Ratings

10%

Category ranking

Welfare and Social Services

1 Workmen's Compensation Fund 14.2

2 UIF - Unemployment Insurance Fund 8.5

3 CHOC Childhood cancer foundation N/A

0800 843 843
UIF Building
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
[email protected]

UIF - Unemployment Insurance Fund - Payment send to paymaster

Danie Hayward filed the complaint

2 August 2022

I applied online for UIF benefits on the 2nd December 2021. I was only contacted in January 2022. Since then it is a ping pong email "game" they play with me and I'm still not paid to date. I cannot believe it can take more than eight months for monies due to be paid out. The last mail I received they said I must be patient as they still reviewing the documents submitted. REALY!

Incident date: 2 August 2022

Danie Hayward

16 August 2022

I still had no reply from the UIF Department. This service is unacceptable abd ignorant.

Danie Hayward

30 August 2022

No reply as yet.

Danie Hayward rated the brand

28 September 2022

I do not believe that this platform can solve any complaint

Would you buy again? No

1/10

This complaint has been considered as not resolved.

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