UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
18.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
15%
Average Response Time
2.3%
Solution Rate
17.6%
Average Ratings
39.1%
Customer Retention Rate
27.3%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Not receiving funds

No resolution
Peter Jordaan
Peter Jordaan filed the complaint
19 December 2020
I have been retrenched on the 5 August 2020 and to date have not received any money from funds.

I applied several times online but got declined, and no one can tell me why.
All the documents was send to them and even got sms that says "Dear PETRUS JAKOBUS. UIF Request for Payment received. Finalization of payment is 7-10 days. Enquiries contact local Labour Centre . Case No : 30005477298. 7 November"
After this still nothing received.
On efing says declined.

So I went to UIF office 5 am in the morning to submit my forms manually got in by 7.30am, but then sat in front until 9 am. No one was helped until 9 am.

Now I have to wait until 27 January to come back and sign. Then I will only get it end February if it does not get declined again.

It has taken its toll on me financially and stressful as never claimed before.
Incident date: 19 December 2020
This complaint has been considered as not resolved.
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