UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
18.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
15%
Average Response Time
2.3%
Solution Rate
17.6%
Average Ratings
39.1%
Customer Retention Rate
27.3%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Non payment and no assistance from uif

No resolution
Andre Greeff
Andre Greeff filed the complaint
11 April 2022 (edited on26 April 2022)
Registered for UIF december 2020, got a few payments in 2021 but since August 2021 nothing. On enquiry, I was told my banking details were incorrect. Very strange as I did received payments previously on the same account. My bank details did not changed.

Went in to try and fix this. Handed in forms and was told within 3 days the payment will be made. This was 14 March 2022. Hence, nothing happened. When I contacted them again, no payment was loaded but they cannot give me a reason. No one can or want to assist me with this.

Once again visited their offices just to hear that now Telkom is one of the Fraudulent companies regarding UIF claims and that I need to submit a certificate of service again. Since then nothing has been done!!!!
Incident date: 11 April 2022
This complaint has been considered as not resolved.
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