UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
11.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.3%
Average Response Time
4.7%
Solution Rate
13.3%
Average Ratings
10%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - No response from employees, manager, even emailed head of uif with no luck applied in february 2012

No resolution
1/10
Sharleen
Sharleen filed the complaint
5 October 2021
have called and emailed over 15 times and have been promised to be contacted back telephonically by a manager or via email and still nothing. I have been told of a new system that you migrated to, which still I do not see how that affects my application. Nothing has changed on the user-end side so I can not go ahead and do something different. Your system must recall my application if migration and integration took place.

I have emailed the following mails numerous times :[email protected], [email protected], [email protected], [email protected]... am tired of being put on hold forever and having false promises of being called back when eventually I get through to someone.

I emailed the Head of UIF and their PA twice, also no response on [email protected],
[email protected]
This complaint has a private attachment.
Incident date: 26 February 2021
Sharleen
6 October 2021
As I can only make one attachment at a time, here is my UI19 form
Sharleen
6 October 2021
and this is when I initially made my application online, status has not changed since February.
Sharleen
Sharleen rated the brand
16 December 2021

Awful

This complaint has been considered as not resolved.
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