UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
13.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.2%
Solution Rate
12.5%
Average Ratings
27.8%
Customer Retention Rate
11.1%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - No payment and they are not help me

No resolution
1/10
Cecil
Cecil filed the complaint
16 February 2022 (edited on16 February 2022)
My status is saying send to paymaster on the 26 January and still have not received any payment at alI, a claim via Ufilling normally takes 10 days for payout. Today is 19 days no payment. Emailed them phoned them numerous times asking for updates or just explain to me what is the hold up. They are ignoring me and on the phone calls that is being recorded the consultant always say they will phone backand I am still waiting. I have or had great opportunity in Cape Town I am Located in Klerksdorp I want to use the uif my uif money to travel to Cape Town.
This complaint has a private attachment.
Incident date: 16 February 2022
Cecil
3 March 2022
It's 16 days later and still no payment.

Can UIF department wake a bit up and do you work. Pay us !!!!

My claim is approved and my online status is saying sent to paymaster. Whats the hold up.
Cecil
Cecil rated the brand
24 April 2022

Can't really complain about service or customer service because there ain't any.

This complaint has been considered as not resolved.
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