UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
17.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.5%
Average Response Time
2.4%
Solution Rate
14.7%
Average Ratings
50%
Customer Retention Rate
37.5%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - No payment

No resolution
Tania Sampson
Tania Sampson filed the complaint
7 June 2022
I applied for Uif benefits in January 2021 that was my first application . After numeros calls I received one payment in August of 2021 .Thereafter I had to submit relevent documents again after my first submission which I did like it was reqeusted of me. I submitted a continuation of benefits as they guided me but in December it was cancelled by Paymaster. I have been calling the call centre and nobody can give a honest answer . I have been back and foward to get money that is due to me . And yet it seems as if they are doing me a favour. They foward and escelate calls to the admin dept and yet Everytime I am being told admin will get back to me, nobody gets back .
Incident date: 7 June 2022
This complaint has been considered as not resolved.
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