UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
10.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
4.1%
Solution Rate
11.8%
Average Ratings
10%
Customer Retention Rate
0%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - No help for uif registration

No resolution
Anja Louw
Anja Louw filed the complaint
20 September 2022
I have a new client that needs to register for UIF. I tried on U-Filing and I also sent them the registration documents by email. No feedback whatsoever for UIF offices. I sent follow up emails on the 2nd and 8th and 15th and 20th of June and 5th of July 2022 and 2nd and 29th of August 2022.
I also tried phoning the UIF call centre and switchboard various times, most of the calls just disconnected as soon as I start talking. The other UIF employees could not help me and said to phone again. This is extremely frustrating!
Incident date: 2 June 2022
This complaint has been considered as not resolved.
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