UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
8.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
9.1%
Average Response Time
3.2%
Solution Rate
9.1%
Average Ratings
10%
Customer Retention Rate
0%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - No feedback on delayed uif continuation payments

No resolution
Grant Cupido
Grant Cupido filed the complaint
30 June 2022
Good day

I have been following up on my Continuation Of Benefits payments since March and we are now heading into July. I have had been sent from pillar to post with my query with no one being able to assist me.

I was advised that all the payments that have been closed by the paymaster with no actual payment being made to me. I have even visited the Somerset West office only to stand in line for hours and be handed a form to complete and no further assistance or feedback after that
I plead that you please a look at my issue and resolve it as urgently as possible as I have for the last 4 months not received any payment and therefor have no income
I have also sent numerous e-mail queries just to get the same response. We're looking into it and have escalated your query and Check back in 2 days
Incident date: 30 June 2022
This complaint has been considered as not resolved.
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