Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

13%

Average Response Time

3%

Solution Rate

13%

Average Ratings

22.9%

Customer Retention Rate

14.3%

Category ranking

Welfare and Social Services

1 Workmen's Compensation Fund 14.2

2 UIF - Unemployment Insurance Fund 13

3 CHOC Childhood cancer foundation N/A

0800 843 843
UIF Building
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
[email protected]

UIF - Unemployment Insurance Fund - No feedback, no update

Biance Scheun filed the complaint

11 March 2022

Since I have applied for my UIF(maternity) i have not received any feedback from uif centre. I need to phone in every time to find out there is something new wrong with my application or to say they will send me an update, that I never received in 6 months time. I need this to be solved.

Incident date: 11 March 2022

This complaint has been considered as not resolved.

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