UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
17.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.2%
Average Response Time
2.4%
Solution Rate
14.3%
Average Ratings
45.6%
Customer Retention Rate
33.3%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Maternity benefits

No resolution
Carissa
Carissa filed the complaint
11 March 2022
I applied for maternity benefits in January. I have now been sitting without a salary for two months. UIF contact center keep telling me documents are with assessor. And the query has been escalated I must phone again in two days. Two days later same story. Every month I have to pay a percentage of my salary to uif come what may with no excuses, but now that I need help from them no one can give a * FORBIDDEN * about the support. How is it fair that we have to pay them but they don't support us when needed? Uif is just ripping people off. Very disappointed in the service and feedback I have received from uif and don't know why I should pay them every month
Incident date: 11 March 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.