UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
13.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.1%
Average Response Time
2.1%
Solution Rate
12.1%
Average Ratings
27.8%
Customer Retention Rate
11.1%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Maternity benefit

No resolution
Thembuluwo
Thembuluwo filed the complaint
15 July 2022
i have applied for maternity benefit in Feb, been following up with no luck as they kept telling e they escalating the matter as it is pending with assessor, till this week it was completed by an assessor and i went to department of labor yesterday to follow up only to be told that the application needs to be re assessed again for what reasons i don't know it immediately when the lady that was assisting me told me she is unable to approve i checked on the system my uif logins status went to not approved but she just said it has to be reassessed like right now i don't understand what's happening, its been 4months now still no help at all
Incident date: 28 February 2022
This complaint has been considered as not resolved.
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