UIF - Unemployment Insurance Fund - Maternity benefit

i have applied for maternity benefit in Feb, been following up with no luck as they kept telling e they escalating the matter as it is pending with assessor, till this week it was completed by an assessor and i went to department of labor yesterday to follow up only to be told that the application needs to be re assessed again for what reasons i don't know it immediately when the lady that was assisting me told me she is unable to approve i checked on the system my uif logins status went to not approved but she just said it has to be reassessed like right now i don't understand what's happening, its been 4months now still no help at all