UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
8.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
9.1%
Average Response Time
3.2%
Solution Rate
9.1%
Average Ratings
10%
Customer Retention Rate
0%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Length of claim

No resolution
Waheed Mallie
Waheed Mallie filed the complaint
5 January 2023
I put in a claim for my UIF in June 2022 as I was fired from my previous employer and I have debt to pay so I am currently in arrears with all my accounts for 6 months now I keep calling the contact center and they keep advising me that it has been completed by the assessor but the still awaiting a response. I sent emails to complain but I never get a response from them and whenever I call I am advised that the claim has been escalated but nothing ever happens.
Incident date: 5 January 2023
Waheed Mallie
20 January 2023
Goodday I have been awaiting your reply on my complaint as I have not heard anything from you. I put my claim in in June and still I have heard nothing. I am in debt and need the money to pay it off. I paid my uif every month when I was working.
Waheed Mallie
3 February 2023
How long does it take for you to reply and just get yhings sorted if there is or was a delay and you informed me ahout it then I would have understood but I heard nothing and I am going further and further into debt. I am currently looking for a job but no luck so please can you get back yo me
This complaint has been considered as not resolved.
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