Brand's performance

8.5

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

10%

Average Response Time

Solution Rate

10%

Average Ratings

10%

Category ranking

Welfare and Social Services

1 Workmen's Compensation Fund 14.2

2 UIF - Unemployment Insurance Fund 8.5

3 CHOC Childhood cancer foundation N/A

0800 843 843
UIF Building
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
[email protected]

UIF - Unemployment Insurance Fund - Lack of response

Christine filed the complaint

12 July 2022

Applied for UIF July 2021, now July 2022, nothing paid out yet

Incident date: 12 July 2022

Christine

26 July 2022

Kindly respond with positive feedback.

Christine

7 September 2022

Please respond…..still waiting patiently. No payment received at all.

Christine

21 September 2022

Everyone just ignoring me….

Christine

5 October 2022

Still no feedback

Christine

2 November 2022

Still waiting for a response

Christine

16 November 2022

Still no response

Christine rated the brand

22 December 2022

Office staff were excellent

Would you buy again? Yes

10/10

This complaint was considered resolved.

Comments

Christine Author

19 October 2022

Please advise

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