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- 0800 843 843
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UIF Building
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central - [email protected]
UIF - Unemployment Insurance Fund - Lack of assistance at uif officers maponya mall
No resolution
Roshnie filed the complaint
1 December 2021
On the 20th January 2020 I was involved in a horrific accident. I was hospitalized for about 3 months. I was told by my employer that I must apply for UIF. Due to lockdown I was unable to submit for UIF. Tried online but was blocked. When officers were open I went to UIF in Maponya Mall. There they gave me the run around saying that forms are not filled correctly. When all my forms where correct went again to the offices. This time I was told the form is changed. I had to have the form filled all over again. We went up and down for 6 times always something was wrong with the forms. When finally everything was correct I was told that the system is rejecting my claim as it is longer than 6 months. I managed to get an email address for assistance but no response. Till date no assistance. I need my money as I'm unemployed.
Incident date: 1 December 2020
16 December 2021
Good day
I haven't received any feedback regarding my complaint.
This is a matter of urgency.
I haven't received any feedback regarding my complaint.
This is a matter of urgency.
30 December 2021
I'm still waiting for a reply from the brand which is quite urgent.
13 January 2022
Awaiting a reply from the brand.
27 January 2022
Still waiting for a reply from the brand.
11 February 2022
Awaiting response from the brand.
26 February 2022
I'm still waiting for feedback from the brand
7 March 2022
Hi Roshnie. I am Masede from the Department of Employment and Labour. I work as a media monitoring officer and I have picked up your complaint. If I may ask, have you ever visited the Department of Employment and Labour to enquire about your claim? If not, please visit your nearest office for assistance. In the meantime I will escalate your complaint to relevant officials.
Regards,
Masede
Regards,
Masede
7 March 2022
Hi Masede, I have been to the labour department. I was told that my claim has been rejected by the system as it was longer than 6 months old. I was told that they cannot assist me any further.
Thank you very much for your assistance.
God bless.
Thank you very much for your assistance.
God bless.
22 March 2022
Awaiting a reply from the brand
6 April 2022
Awaiting feedback from the brand.
20 April 2022
Still awaiting reply from the brand.
4 May 2022
Awaiting feedback from the brand
18 May 2022
Still awaiting reply from the brand
1 June 2022
Still awaiting reply from the brand
15 June 2022
Still awaiting reply from the brand
29 June 2022
Still awaiting reply from the brand
14 July 2022
Awaiting feedback from the brand
28 July 2022
Awaiting feedback from the brand
12 August 2022
Awaiting feedback from the brand
26 August 2022
Awaiting feedback from the brand
13 September 2022
Still awaiting feedback from the brand
29 September 2022
Awaiting feedback from the brand.
27 October 2022
Still awaiting feedback from the brand
10 November 2022
Still awaiting feedback from the brand
25 November 2022
Still awaiting feedback from the brand
9 December 2022
Still awaiting feedback from the brand
23 December 2022
Still awaiting feedback from the brand
9 January 2023
Still awaiting feedback from the brand
23 January 2023
I'm still waiting for feedback from the brand
6 February 2023
Still awaiting urgent feedback from the brand
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