Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

13.3%

Average Response Time

4.7%

Solution Rate

13.3%

Average Ratings

10%

Category ranking

Welfare and Social Services

1 Workmen's Compensation Fund 14.2

2 UIF - Unemployment Insurance Fund 11.5

3 CHOC Childhood cancer foundation N/A

0800 843 843
UIF Building
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
[email protected]

UIF - Unemployment Insurance Fund - Illness benefits

Yuveraj Ramdin filed the complaint

24 October 2022

I have applied for a UIF Illness benefit in September 2021. I have submitted my documents numerous times. Each time i call the consultant say they are going to escalate the matter but i dont receive feedback at all. They have confirmed that all my documents are received in order but still no correspondence on why it is taking so long to pay me out.

Incident date: 24 October 2022

Yuveraj Ramdin

7 November 2022

Its 2 weeks and still no reply.

Yuveraj Ramdin

25 November 2022

Its a month and i still did not get any reply

Yuveraj Ramdin

23 December 2022

I still did not get any feedback. Applied in Sep21 and no payment to date

This complaint has been considered as not resolved.

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