UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
10.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
4.1%
Solution Rate
11.8%
Average Ratings
10%
Customer Retention Rate
0%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Have not received uif payment in 3 months

No resolution
Pieter Du Toit
Pieter Toit filed the complaint
26 May 2022
The last payment i received was in February. I have resubmitted my continuation in March and April but i am not receiving payment. I have phoned about 30 times and all they can do is to send an escalation to the paymaster. I have tried to speak to someone other than the call center people but get told that there is no one else to speak to.

I have tried to phone Department of labour on 012 309 4000 but the phone just rings.

I really need to know what my next step can be to get help or to lay a complaint against Department of labour and UIF.
Incident date: 26 May 2022
This complaint has been considered as not resolved.
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