UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
13.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.2%
Solution Rate
12.5%
Average Ratings
27.8%
Customer Retention Rate
11.1%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Has not been paid since i applied in february.

No resolution
1/10
Monwabisi
Monwabisi filed the complaint
19 May 2021
I have been waiting since February for my Uif unemployment fund to be approved. Every time I call they tell me everything is right with your documents but no approval and no money from Uif. It's infuriating to be lenient to them while our complaints are not been resolved. We aren't working how we supposed to survive. Such behaviour from our department of labour is causing a huge rage in our community. People rights are being neglected. Tell me how am I supposed to do now for provide for my family?
every time i call they say my documents are fine wait for 7 days and i wait still no replies and i have to make a follow up on them. i'm sorry shame you guys are failing us
Incident date: 19 May 2021
Monwabisi
Monwabisi rated the brand
4 October 2021

I'm disappointed

This complaint has been considered as not resolved.
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