UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
17.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.5%
Average Response Time
2.4%
Solution Rate
14.7%
Average Ratings
50%
Customer Retention Rate
37.5%
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  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Do not update termination details after 12 months

No resolution
Amanda Odendaal Pretorius
Amanda Pretorius filed the complaint
14 June 2022
I spoke to uif.
I enquired about my TERMINATION date which is Dec 2019 that has not yet been updated by UIF.

The lady i spoke to was arrogant and kept on saying the employer did not do their job. The more i tell the lady that the employer did update my TERMINATION details on UIF system, the more she keep on saying that the employer did not do their job!! The more i explain the more she interrupted me to tel mee the employer did not do their job!

I tried to apply for the SASSA 350 GRANT, i can not apply coz uif did not update my TERMINATION date for more than a year now.

Uif will not be paying me that 350? I am unemployed cant find work... and uif Claims i am still employed.
Incident date: 14 June 2022
This complaint has been considered as not resolved.
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