Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

13%

Average Response Time

3%

Solution Rate

13%

Average Ratings

22.9%

Customer Retention Rate

14.3%

Category ranking

Welfare and Social Services

1 Workmen's Compensation Fund 14.2

2 UIF - Unemployment Insurance Fund 13

3 CHOC Childhood cancer foundation N/A

0800 843 843
UIF Building
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
[email protected]

UIF - Unemployment Insurance Fund - Disability benefits not paid

Deidre filed the complaint

18 May 2022

My boyfriend got sick in March 2022,I applied online for disability benefits,he received 2 payments and when I submitted a continuation of benefits last year April they said the claim has been finalised by Pretoria.We went to the labour department in Belville in March 2022 where he completed the forms and submission for payment but up until today no payment was received.we went again in April but still no payment yet.What are we supposed to do now.

Incident date: 18 May 2022

Deidre

2 June 2022

My complaint has still not been resolved and did not get any feedback

Deidre rated the brand

27 August 2022

Not helpful in any way,got no feedback or response.

Would you buy again? No

1/10

This complaint has been considered as not resolved.

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