Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

13.3%

Average Response Time

4.7%

Solution Rate

13.3%

Average Ratings

10%

Category ranking

Welfare and Social Services

1 Workmen's Compensation Fund 14.2

2 UIF - Unemployment Insurance Fund 11.5

3 CHOC Childhood cancer foundation N/A

0800 843 843
UIF Building
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
[email protected]

UIF - Unemployment Insurance Fund - Death claim

Jacinta Jacobus filed the complaint

4 January 2022

I have applied for my late son uif at Pine Town Durban with a consultant Caiphus which has been ignoring my calls and cant give me an answer on when will the claim benefit be paid out. I been waiting for 1 year 8 months and he does not get back to me and ignores my calls and email. I have submitted all documents that they ask me for and till i keep getting no answer.

Incident date: 4 January 2022

This complaint has been considered as not resolved.

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