Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

13%

Average Response Time

3%

Solution Rate

13%

Average Ratings

22.9%

Customer Retention Rate

14.3%

Category ranking

Welfare and Social Services

1 Workmen's Compensation Fund 14.2

2 UIF - Unemployment Insurance Fund 13

3 CHOC Childhood cancer foundation N/A

0800 843 843
UIF Building
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
[email protected]

UIF - Unemployment Insurance Fund - Claim

Hangwani Madia filed the complaint

19 July 2022

I applied uif claim on 04 August 2021 and submitted all relavent documents. On 12 January 2022 I call centre the agent say my claim it approved on 20 December 2021 and advise me to submit benefits of continuing never received pay, on 20 February 2022 I again the say benefits of continuing it already exced 30 days I do other one. Them on 03 June 2022 I call again the advice me to do other benefits of continuing now I complain because my claim takes almost years now without any solution. Please need help

Incident date: 19 July 2022

This complaint has been considered as not resolved.

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