UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
13.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.1%
Average Response Time
2.1%
Solution Rate
12.1%
Average Ratings
27.8%
Customer Retention Rate
11.1%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Call center not telling me what happening in my online application

No resolution
Nqobile Ntuli
Nqobile Ntuli filed the complaint
5 May 2021
I did my online application for UIF after my contract ended I did it on 04/01/2021 no one is coming back to me with anything in March 20 I received an email from Ben telling me there are some documents that are requested I got all documents sent to UIF on 20/03/2021 agent told me I have to wait for 14 days coz Dey hv transferred my documents to the assassor only to find out it was a lie I’ve been calling seems like they look at the system and drop my call is it fair to me just asking I only wanna know what happening that all
Incident date: 5 May 2021
This complaint has been considered as not resolved.
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