UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
17.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.2%
Average Response Time
2.4%
Solution Rate
14.3%
Average Ratings
50%
Customer Retention Rate
37.5%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Benefit not being paid/procesed

No resolution
Sunette Van Aswegen
Sunette Aswegen filed the complaint
21 February 2022
Good day

I have been phoning 2 to 3 times a week since my first application on 25 November 2021. My status says completed by Assessor 11 December 2021.

Since then nothing has been done. I am phoning the uif call center 3 times a week.

The agent keeps telling me that my application will be escalated.

No one has been able to assist me.

My landlord is on the verge of evicting me and my family.

We don't have money for food or electricity.

Why is this taking so long to process my uif application?

Please help me

My ID ‪8208170047089‬
Kind regards
Sunette Van Aswegen
‪071 685 8890‬
Incident date: 21 February 2022
This complaint has been considered as not resolved.
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