UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
17.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.2%
Average Response Time
2.4%
Solution Rate
14.3%
Average Ratings
45.6%
Customer Retention Rate
33.3%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Been waiting since april 2021 and no responce on my claim

No resolution
Fransie Nortje
Fransie Nortje filed the complaint
27 January 2022
Ive send in all my UIF document April 2021, everytime they ask me for my medical report, Ive already send that +-20 times already.. Everytime I phone I ask if someone can please just give me a call to let me know what is going on with my claim and evertime they tell me my call has been escalated to the right deparment..

Ive asked if I can speak to a manager or Supervisor and for some reason you cant speak to a Supervisor or Manager, Ive send emails to the [email protected] and also no reply...

When I speak to them and ask them is there anything else they need they tell me no they do have all my documents.. so I cant see whats the delay...
Incident date: 1 April 2021
This complaint has been considered as not resolved.
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