UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
17.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.5%
Average Response Time
2.4%
Solution Rate
14.3%
Average Ratings
50%
Customer Retention Rate
37.5%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Atrocious service

No resolution
Tshepo Banda
Tshepo Banda filed the complaint
21 September 2021
I applied for Uif on 2021/06/17 and till today , I haven't received my funds , no feedback and my status still say's sent to assessor . I've been calling the call center , but no one seems to be able to assist me . How do they expect a person to call them , if they don't pay a person , what is due to them
Incident date: 21 September 2021
Tshepo Banda
20 October 2021
My complaint has not been resolved . When I call the contact center I'm told that I have to wait and all that they can do is tell me to wait . I'm also not allowed to speak to senior personnel .
Tshepo Banda
3 November 2021
My complaint is still ongoing . I will say that I have been in communication with one person , but they still not resolving that issue
This complaint has been considered as not resolved.
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