UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
13.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.2%
Solution Rate
12.5%
Average Ratings
27.8%
Customer Retention Rate
11.1%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - 1 year and still waiting

No resolution
Sheldon
Sheldon filed the complaint
11 October 2021
I applied for UIF last year October and have since been given about 16 different case ID's and every single time I call the UIF contact center I am told that I should wait 8 - 12 working days. It has been over 200 working days and I still do not have my UIF that is mine, money got deducted from my salary every month so that in the event of me losing my job I would be able to live. UIF makes it seem like I am applying for a loan, when in actual fact this is my own money that I worked for. My application was first rejected because I did not have any documents from 3 companies I worked at 8+ years ago (they no longer exist), I then obtained an affidavit and sent it to them, now I am still waiting for my money, it's literally been a full year today!
Incident date: 11 October 2021
This complaint has been considered as not resolved.
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