How can I contact Uber?

You can contact the brand by phone (0800172956.)

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Uber | Complaints Book

Name: Uber
Rating: 10.0

Brand's performance

10.0

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

Customer Retention Rate

100%

Category ranking

Passenger Road Transport

1 Intercape 15.4

2 Eldo Coaches 10

3 Uber 10

0800172956.

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Florence M

Featured

Uber - Uber driver took off a travelling bag, groceries,pills, toiletries in the boot

The Uber Driver took off before we got our groceries, medication, toiletries and a travelling bag from the boot. Tried to run after him,but he fled. Called him within 5mins, he was rude and never came back or contacted us. We reported it via email& app,but…

Last activity

Uber - Uber driver took off a travelling bag, groceries,pills, toiletries in the boot

The Uber Driver took off before we got our groceries, medication, toiletries and…

No resolution

Ndulo Zulu

30 September 2023

Uber - Uber deducting money from my account with taking the trip and changing the trip prices so they can have a chance to deduct money from the customer ban

Uber has deduct money twice from my bank account after the trip has took place.…

No resolution

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