Brand's performance
13.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
55%
Customer Retention Rate
50%
Category ranking
TymeBank Limited
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TymeBank - Unblock account

No resolution
10/10
Melusi
Melusi filed the complaint
11 December 2023
He can you please help my sister to unblock her app so that she will be able to access her app cause now we are tired of call them cause the don't help us they are telling us we must wait so that they can transfer us to right person and even that person is saying the very same thing and now we are out airtime cause we are still calling them but they don't help us please help us
Incident date: 11 December 2023
Melusi
Melusi rated the brand
11 March 2024

Thanks for what you did ❤️??

This complaint has been considered as not resolved.
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