Brand's performance
19.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.7%
Average Response Time
1.3%
Solution Rate
7.7%
Average Ratings
45%
Customer Retention Rate
75%
TymeBank Limited
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TymeBank - Tymebank is treating me like shiiit

Awaiting reply
RT
RT filed the complaint
27 November 2024
I urgently request that someone contact me to inform me of the next steps and how soon this issue can be resolved so that my children can go to bed with a full stomach. Additionally, I would like to know the process for closing my account once this matter is resolved, as I cannot continue with a bank that treats me like a thief rather than a customer.

All your socials are none responsive..whatsapp, email, linked in, twitter.

Thank you for your immediate attention to this matter.

Sincerely
This complaint has a private attachment.
Incident date: 27 November 2024
RT
RT is awaiting for brand response
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