Brand's performance
13.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
55%
Customer Retention Rate
50%
Category ranking
TymeBank Limited
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TymeBank - Bank has not resolved my account being on hold since may and they witholding my money and blocking my sassa

No resolution
Justin Van Wyk
Justin Wyk filed the complaint
6 October 2023
Since may they do not do any effort to get my account resolved i would not reccomend anyone to trust this bank as they are putting accounts on hold i have sent affidavids twice and i dont even know why my account is on hold but i think they are not concerned about customers very unnatentive to customer problems and a huge lack in communication.
Incident date: 6 October 2023
This complaint has been considered as not resolved.
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