Tyme bank
Tyme bank
Brand's performance
19.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
4.4%
Solution Rate
14.3%
Average Ratings
26.7%
Customer Retention Rate
66.7%
Category ranking
Banks
1 Capitec 22.1
2 Tyme bank 19.6
3 Nedbank 13.8
Financial institution
  • 0860 999 119
  • 30 Jellicoe Avenue
    Rosebank
    Johannesburg
    2196
    South Africa
  • [email protected]
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Tyme bank - Tymebank offline for internet transactions for over 4hrs

No resolution
Jason Stevenson
Jason Stevenson filed the complaint
31 December 2021
Tymebank has been offline for more than 4hrs for online transactions...I'm trying to transfer money to pay for something online and I keep getting declined...earlier today my card was declined while doing Shopping at the local grocery store...no indication has been given when it will be all systems go again...I really need this to be solved before the 1st...
Incident date: 31 December 2021
This complaint has been considered as not resolved.
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