Tyme bank
Tyme bank
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
100%
Customer Retention Rate
100%
Category ranking
Banks
1 Tyme bank 25
2 Capitec 23.1
3 Nedbank 13.8
Financial institution
  • 0860 999 119
  • 30 Jellicoe Avenue
    Rosebank
    Johannesburg
    2196
    South Africa
  • [email protected]
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Tyme bank - Pathetic service

No resolution
Masoomaii Soyed
Masoomaii Soyed filed the complaint
21 April 2022
A friends paid money to my account which he owed me so he paid it in 3 installments and that he decides to put my account on hold amd and say its fraud how can it be fraud when he did eft himself and since than tyme bank asked me to get an affidavit which i did to get my acc sorted yet i never get assisted till this very moment i got a family that i lool after but tyme bank is making it hard for them and tyme bank didnt even call me to confirm or address the issue before blocking my acc
Incident date: 2 February 2022
This complaint has been considered as not resolved.
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