Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

100%

Customer Retention Rate

100%

Category ranking

Banks

1 Tyme bank 25

2 Capitec 23.1

3 Nedbank 13.8

Financial institution

0860 999 119
30 Jellicoe Avenue
Rosebank
Johannesburg
2196
South Africa
[email protected]

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Tyme bank - Pathetic service

Masoomaii Soyed filed the complaint

22 April 2022

Its longer than one month that im trying to get my account unblocked after a friend paid me money and not only one payment but three payments from one guy and than decides to put my account on hold and i even sent a affidavit that was asked from tyme bank but till this day i never heard or got any response from them, i got a family to see to but with tyme bank they making my family suffer.

Incident date: 1 February 2022

Masoomaii Soyed

8 June 2022

There is proof

This complaint has been considered as not resolved.

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