Tyme bank - Fraud

I contacted TymeBank on the 25/03/2022 to report fraudulent activity on my account. Somehow a remote pin was generated and my account and purchases were made to 1ForYou and account was emptied. I stopped the card and phoned them as soon as I realized what has happened this was at 8am. As per the consultant someone was going to phone me back within 8 hours, its now 24 hours later i kept calling anyways. Eventually i was told that my case was assigned to an investigator and they will call me right back an no one has phone me back. My whole salary was taken without my authorization if you have your money at a bank and something like this happens they should sort it out immediately, as i have comittments to pay bills etc. This is not for me to sort out Tymebank is responsible for keeping my money safe. I opened a Time Bank account when they first started and never have I had any problems till now. Someone needs to attend to this matter and sort our this problem. Ive spent my whole day trying to resolve this and with no luck.