Brand's performance

25.0

/100

Weak

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

100%

Customer Retention Rate

100%

Category ranking

Banks

1 Tyme bank 25

2 Nedbank 13.8

3 African bank 10

Financial institution

0860 999 119
30 Jellicoe Avenue
Rosebank
Johannesburg
2196
South Africa
[email protected]

Is this your company? Click here

Tyme bank - Account still not sorted out

Masoomaii Soyed filed the complaint

18 May 2022

My account is still on hold for someone that owed me moneyvand paid in 3 installment than contacts tyme bank and say its fraud and tyme bank is unprofessional because its impossible that a client does 3 eft into my account and says its fraud

Incident date: 18 February 2022

Masoomaii Soyed

29 May 2022

Still waiting for response from March till now and tyme bank didn't get back to me

Masoomaii Soyed

12 June 2022

Still no response from tyme bank

Masoomaii Soyed

12 June 2022

Still no response from tyme bank

This complaint has been considered as not resolved.

Comments

This complaint has no comments yet.

To leave your comment you must sign in.

Similar complaints

Samuel

20 September 2024

Tyme bank - 523924

I was scammed by one of your employees at your branches because how do you explain…

No resolution

Zyboonisa

1 September 2024

Tyme bank - Error with proof of payment

I made a payment using the app on ozwow on the 26th August. The third party isn't…

I called the bank a couple of times requesting about the money that should be returned…

No resolution