Truworths Tygervalley is the worst store ever, I am deeply disappointed about how they treated me as a customer and was not helped in anyway instead, my times was wasted. I bought a child's dress on the 6th of December, returned it on the 14th because it is a small size but without the receipt. They asked me to provide a bank statement as proof of purchase and I did. They than told me that they can't refund me because the dress is not in good condition, the dress will be sent to head office, and I must wait for a feedback that will confirm if I will get a credit note.
Incident date: 14 December 2022
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