Truworths
Truworths
Men's and Women's Clothing
Brand's performance
19.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
17.6%
Average Response Time
2.4%
Solution Rate
21.4%
Average Ratings
20%
Customer Retention Rate
40%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Truworths19.8
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Truworths - Very bad service

No resolution
fred
fred filed the complaint
31 May 2021
Wanting to purchase after receiving sms but was told my account is blocked after i made payment monthly and never miss a payment
Incident date: 31 May 2021
This complaint has been considered as not resolved.
Complaint #23121
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