Brand's performance
14.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
9.1%
Average Response Time
1.8%
Solution Rate
11.1%
Average Ratings
26.7%
Customer Retention Rate
33.3%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 25.5
3 PEP 15.9
...
Truworths14.1
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Truworths - Tricked into creating account by clicking a link on a job application website

Resolved
User
User filed the complaint
30 January 2023
I was tricked into creating an account that I do not want. I was on a job website where I saw a posting for a position at Truworths. I clicked on the link they supplied and it took me to a Truworths website with a big link that just said "apply now". I filled in my details thinking the next step would be to add my resume, when I got the notification that my application for an account was received. The next morning I got notified that I was approved for an account, even though I definitely cannot afford to pay any purchases made on such an account because I need a job. Now I'm getting hounded with emails and SMSs from a company I will never trust again and want less than nothing to do with ever again.
Incident date: 29 January 2023
This complaint was considered resolved.
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