Brand's performance

18.6

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

18.8%

Average Response Time

2.5%

Solution Rate

18.8%

Average Ratings

20%

Customer Retention Rate

40%

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Puma 34

3 PEP 33.5

...

Truworths18.6

021 460 2300
[email protected]

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Truworths - They block me on facebook and twitter

Edwin filed the complaint

2 February 2022

Truworths page block me on Facebook and Twitter when I complain about poor service I get west gate mall Truworths

This complaint has a private attachment.

Incident date: 1 February 2022

Edwin

10 March 2022

Poor poor service Truworths westgate

Edwin

7 April 2022

They block me on Facebook and Twitter and I’m customer for 10 years with account

Edwin

21 April 2022

They block me on Facebook and Twitter

Edwin rated the brand

23 June 2022

Block me on Facebook and Twitter

Would you buy again? No

10/10

This complaint has been considered as not resolved.

Comments

Edwin Author

5 May 2022

They block me on Facebook and Twitter

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