Brand's performance
18.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
18.8%
Average Response Time
2.5%
Solution Rate
18.8%
Average Ratings
20%
Customer Retention Rate
40%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 PEP 33.5
...
Truworths18.6
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Truworths - They block me on facebook and twitter

No resolution
10/10
Edwin
Edwin filed the complaint
2 February 2022
Truworths page block me on Facebook and Twitter when I complain about poor service I get west gate mall Truworths
This complaint has a private attachment.
Incident date: 1 February 2022
Edwin
10 March 2022
Poor poor service Truworths westgate
Edwin
7 April 2022
They block me on Facebook and Twitter and I’m customer for 10 years with account
Edwin
21 April 2022
They block me on Facebook and Twitter
Edwin
Edwin rated the brand
23 June 2022

Block me on Facebook and Twitter

This complaint has been considered as not resolved.
Comments
Edwin Author
5 May 2022

They block me on Facebook and Twitter