Truworths
Truworths
Men's and Women's Clothing
Brand's performance
21.0
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
25%
Average Response Time
2.5%
Solution Rate
25%
Average Ratings
15%
Customer Retention Rate
33.3%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Truworths21
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Truworths - Slow service

No resolution
Elector Merementsi
Elector Merementsi filed the complaint
27 November 2024
I've been in line for over 30 minutes, there are empty tills with no cashiers.
Incident date: 27 November 2024
This complaint has been considered as not resolved.
Complaint #549124
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