Brand's performance
19.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
17.6%
Average Response Time
2.4%
Solution Rate
21.4%
Average Ratings
20%
Customer Retention Rate
40%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Truworths19.8
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Truworths - Slow service

Awaiting reply
Elector Merementsi
Elector Merementsi filed the complaint
27 November 2024
I've been in line for over 30 minutes, there are empty tills with no cashiers.
Incident date: 27 November 2024
Elector Merementsi
Elector Merementsi is awaiting for brand response
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