Brand's performance
19.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
18.8%
Average Response Time
2.5%
Solution Rate
20%
Average Ratings
20%
Customer Retention Rate
40%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 PEP 33.5
...
Truworths19.3
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Truworths - Rude security

No resolution
Thulani Miya
Thulani Miya filed the complaint
15 October 2022
lenesia trade route truworths where the security took out all my items in my plastic to tick stuff on the receipt 1 by 1consuming alot of time and when i ask why is he doing that he started being rude to me and intimidating me telling me his doing his job
Incident date: 15 October 2022
This complaint has been considered as not resolved.
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