Brand's performance
19.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
17.6%
Average Response Time
2.4%
Solution Rate
21.4%
Average Ratings
20%
Customer Retention Rate
40%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Truworths19.8
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Truworths - Poor recruitment process not punctual and extremely rude to applicant

No resolution
adar david rorich
adar rorich filed the complaint
30 July 2022 (edited on17 August 2022)
i was called for a job assessment interview from Truworths and my assessment interview was conducted at earth child tygervalley mall shop no 545 on Friday 2022 -29 approximately 10:00 i was given an assessment in the back of the locker room at the store i was given an calculator that was not even working i used my cellphone as a calculator no sms to give me the details of the assessment interview just a phone call from the manager 0871711300.
On Thursday i received a call from earth child 0811711300 to be at an assessment i was told to bring my vaccination card and a certified copies of my matric certificate and identity document and was not told to bring a calculator with.
On Friday -2022 -29- July at 10:30 I completed the assessment.
I was rudely informed by the store manager that i was told to bring a vaccination certificate , I then informed the store manager i was told to bring certificate copies of my identity document and matric certificate and proof of vaccination then i was threaten that if i do not bring the vaccination certificate my application and assessments would be thrown out. i then replied i will do that. I was then told by the female manager I AM prepared for this sales job and i answered yes i have all the necessary qualifications. i dont know was i being Racially profiled because of race and gender . POOR AND RACIAL PROFILING BY TRUWORTHS recruitment manager . VERY DISATISFIED.
Incident date: 30 July 2022
This complaint has been considered as not resolved.
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