Truworths
Truworths
Men's and Women's Clothing
Brand's performance
18.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
18.8%
Average Response Time
2.5%
Solution Rate
18.8%
Average Ratings
20%
Customer Retention Rate
40%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 PEP 33.5
...
Truworths18.6
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Truworths - Poor quality

No resolution
Zethembe Mhlongo
Zethembe Mhlongo filed the complaint
8 December 2022
I bought a naartjie t-shirt at LTD Chris Hani crossing on 30/12/2022, as I washed it the color was coming out. I am so disappointed, because after a third wash how will it look
Incident date: 8 December 2022
This complaint has been considered as not resolved.
Complaint #223822
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