Is the brand Truworths trustworthy?
Weak
Satisfaction Index over the past 12 months.
Response Rate
28.6%
Average Response Time
2.9%
Solution Rate
30.8%
Average Ratings
16%
Customer Retention Rate
40%
Category ranking
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Truworths - Poor quality

No resolution
Zethembe Mhlongo
Zethembe Mhlongo filed the complaint
8 December 2022
I bought a naartjie t-shirt at LTD Chris Hani crossing on 30/12/2022, as I washed it the color was coming out. I am so disappointed, because after a third wash how will it look
Incident date: 8 December 2022
This complaint has been considered as not resolved.
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