Brand's performance
19.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
18.8%
Average Response Time
2.5%
Solution Rate
20%
Average Ratings
20%
Customer Retention Rate
40%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Truworths19.3
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Truworths - Gift card not reflecting

No resolution
Precious
Precious filed the complaint
14 March 2023
I bought a gift card and the balnace in the card is not reflecting since the day of purchase and there has been delays ever since with no help
Incident date: 14 March 2023
This complaint has been considered as not resolved.
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