Is the brand Truworths trustworthy?
Weak
Satisfaction Index over the past 12 months.
Response Rate
28.6%
Average Response Time
2.9%
Solution Rate
30.8%
Average Ratings
16%
Customer Retention Rate
40%
Category ranking
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Truworths - Defective leather jacket

No resolution
1/10
Viveric noland
Viveric noland filed the complaint
15 September 2022
I bought a leather uzzi jacket in 2016 cash from truworths baywest the jacket is peeling all over
Incident date: 15 September 2022
Viveric noland
Viveric noland rated the brand
11 November 2022

Very poor service, not even responded to my complaints

This complaint has been considered as not resolved.
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