Truworths
Truworths
Men's and Women's Clothing
Brand's performance
18.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
18.8%
Average Response Time
2.5%
Solution Rate
18.8%
Average Ratings
20%
Customer Retention Rate
40%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 PEP 33.5
...
Truworths18.6
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Truworths - Defective leather jacket

No resolution
1/10
Viveric noland
Viveric noland filed the complaint
15 September 2022
I bought a leather uzzi jacket in 2016 cash from truworths baywest the jacket is peeling all over
Incident date: 15 September 2022
Viveric noland
Viveric noland rated the brand
11 November 2022

Very poor service, not even responded to my complaints

This complaint has been considered as not resolved.
Complaint #181322
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