How can I contact Toys R us?

You can contact the brand by phone (087 234 8697) or via the following email customerservice@toysrus.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Toys R us | Complaints Book

Nicolaas Annandale

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Toys R us - Need refund in cash

I bought for my daughter a Caylee holiday camper, on the 9th October 2023 it was on display on a special for R699.90. Had to add AA batteries for this camper requested by classier and also display on box aswel. When we open the box and assemble this…

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Toys R us - Need refund in cash

I bought for my daughter a Caylee holiday camper, on the 9th October 2023 it was…

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Toys R us

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