The Courier Guy
The Courier Guy
Brand's performance
16.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.5%
Average Response Time
0.6%
Solution Rate
7.1%
Average Ratings
46.7%
Customer Retention Rate
55.6%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 RAM Couriers 28.3
3 Courier IT 26.5
...
The Courier Guy16.9
Courier services
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Ian Schultz
Ian Schultz
23 December 2023
Resolved
10/10
The Courier Guy - Poor service george depot

7MS9KH Parcels ordered from Standerton for children for Christmas and were dispatched on 14 December heading to George. System never changed again after the 15th…

Resolved
10/10
Driekie Heyneke
Driekie Heyneke
20 December 2023
Resolved
8/10
The Courier Guy - Overnigh courier

On the 14th Dec 2023 I went to courier guy in Kathu to post a package. The guy (Xavier) marked the slip obernight courier and charged met R125. On 19 Dec 2023,…

Resolved
8/10
Norman Baruch
Norman Baruch
15 November 2023
No resolution
1/10
The Courier Guy - Serious delay

A parcel marked “early bird” and sent on 13th November from Pretoria to Johannesburg only arrived on 15th November AFTER I complained of late delivery. No apologies…

No resolution
1/10
Jennifer CHARLES Charles
Jennifer Charles
9 November 2023
No resolution
10/10
The Courier Guy - Non delivery of order!

My Canon printer should have been delivered on 7 November. Today is the afternoon of 9th November. I cannot wait another day for it, please follow up and I need…

No resolution
10/10
Jack Clifford
Jack Clifford
6 October 2023
No resolution
1/10
The Courier Guy - The demolision guy

Jack Oct 6, 2023, 09:07 GMT+2 Good day - I'm furious My scale sent got to my client in pieces!!! Did you guys roll it down the N3? - This is totally and utterly…

No resolution
1/10
Johan Jacobs
Johan Jacobs
27 June 2023
No resolution
1/10
The courier guy - Damaged parcel and contents missing

Courier had to deliver a parcel to a Pudo box in Carolina Mpumalanga. When I took out the parcel from the box the contents fell out so badly damaged was the parcel…

No resolution
1/10
Lavern
Lavern
15 June 2023
No resolution
1/10
The courier guy - Parcel delivered damaged

I had a parcel delivered by the courier guy and it was damaged and they are refusing to take responsibility for the damage instead are blaming the company that…

No resolution
1/10
Riana
Riana
14 April 2023
No resolution
1/10
The courier guy - Apathy towards their customers

Try to send a parcel with them... Almost an impossible task to get answers, feedback, reaction, doing what is asked! After spending more than R150 out of pocket…

No resolution
1/10
Louna
Louna
6 April 2023
No resolution
9/10
The courier guy - Do not deliver on date and get no answers if call

My package was out for delivery today about 8 o clock and did not receive it the i try to call graaff reinet coeriers guy and no one answer i also get the pin that…

No resolution
9/10
Lucreia Gerty Gerty Hackenberg
Lucreia Hackenberg
12 March 2023
No resolution
1/10
The courier guy - I was treated badly and I am busy taking this matter up further.

I applied for Accounts Administrator position in Kya Sands Head Office. I was called by the Accounts manager Elaine. I went for the interview but was treated unfairly.…

No resolution
1/10