The Courier Guy
The Courier Guy
Brand's performance
15.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.7%
Average Response Time
0.8%
Solution Rate
7.7%
Average Ratings
41.3%
Customer Retention Rate
50%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 RAM Couriers 26.6
3 Courier IT 26.5
...
The Courier Guy15.9
Courier services
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Lucreia Gerty Gerty Hackenberg
Lucreia Hackenberg
2 November 2023
No resolution
The Courier Guy - Recruitment process

Recruitment process i applied for a administrator position and was treated badly because i am a coloured. This is a racism company. I was nog hired because of my…

No resolution
Maris Brits
Maris Brits
31 October 2023
No resolution
The Courier Guy - Package breakage

I use The Courier Guy on a regular basis and have more often than not have problems with parcels not being delivered to the correct person (they dont ask for the…

No resolution
Franz Gerber
Franz Gerber
6 October 2023
No resolution
The Courier Guy - Delivery not done

My delivery of medicine was not delivered on the 5 th and I was promised it will be on the 6th of October. After phoning I found that one Bottle of medicine was…

No resolution
Jack Clifford
Jack Clifford
6 October 2023
No resolution
1/10
The Courier Guy - The demolision guy

Jack Oct 6, 2023, 09:07 GMT+2 Good day - I'm furious My scale sent got to my client in pieces!!! Did you guys roll it down the N3? - This is totally and utterly…

No resolution
1/10
Franco Koen
Franco Koen
20 September 2023
No resolution
The Courier Guy - Poor service delivery

Three separate incidents all with regards to The Courier Guy Kuruman. 1. I couriered tiles (In factory packing) from Kimberly to Kuruman. Upon collection a third…

No resolution
Sharon Cloete
Sharon Cloete
19 September 2023
No resolution
The Courier Guy - Atrocious customer service

The company's customer service is atrocious and any problem on their side (lateness, not reading instructions, showing up to collect after closing times, lying…

No resolution
M Nortman
M Nortman
11 September 2023
No resolution
The Courier Guy - Missing parcel

Only part of a delivery was done I enquired try confirm this on emails now they say everything was delivered

No resolution
Hendrik Vosloo
Hendrik Vosloo
11 August 2023
No resolution
The Courier Guy - The best

The best courier company. Love it!

No resolution
Lungile Ndlovu
Lungile Ndlovu
10 August 2023
No resolution
The Courier Guy - Worse delivery driver ever

I don't know where to begin, but the driver named Lindani who delivers in Hammarsdale, he is worse, he doesn't wait, he shouts, he is rude... He was supposed to…

No resolution
Branden Williams
Branden Williams
25 July 2023
No resolution
The Courier Guy - Negligent driving

This morning, 25 July 2023 a courierguy deli ery vehicle (JPG 828 EC) driving at accessive speeds on Stanfordroad in port elizabeth nearly cost me my life. This…

No resolution